Returns & Refunds

30-business-day return period

You may request a return within 30 business days after your order is delivered. Custom-made and personalized products are also eligible for return during this period, including when there is no quality issue.

Free return shipping

We cover return shipping. Please email support@dugout-club.com with your order information before sending a return, and we will provide return instructions.

Refund timing

After we receive and approve the returned item, we process the refund within 2 business days.

Questions?

Email support@dugout-club.com.